eCommerce merchants are very aware of the impact of chargebacks on their bottom line. However, the cost of false declines—incorrectly declining good customers on fraud suspicion—is usually underestimated. Even though false declines are hard to measure, they can have a tangible impact on your business.
In this webinar, Fraud Expert Shoshanah Posner gives advice on how to approve more good eCommerce orders and answers questions.
What You’ll Learn:
- Why false declines happen and their impact on revenue
- How to reshape your thinking about risk indicators
- Practical steps you can take to reduce your false declines