Return Fraud & Abuse

Return fraud costs merchants billions each year—damaging your bottom line, disrupting operations, and hurting your customers’ experience. From falsely claiming items never arrived to returning used or counterfeit products, fraudsters and everyday shoppers exploit returns policies with increasingly sophisticated methods.

Discover how you can safeguard your brand, minimize losses, and transform returns into a competitive advantage.

Smarter Protection Against Return Fraud and Abuse

NoFraud combines advanced AI, flexible merchant rules, and expert analyst insights to proactively detect and block return fraud and abuse, blocking repeat offenders and ensuring good customers have an even better experience, all while protecting your revenue.

103B

Lost to fraudulent returns

and claims by retailers in 2024, of $685B U.S. returns

15%

of product returns in 2024

were fraudulent, nearly one-sixth

60%

of retailers said they

experienced wardrobing (buying, using, and returning)

40%

of Gen Z admitted to

first-party fraud during the 2024 holiday season

NoFraud Customer Stories

Learn how ecommerce merchants stop fraud, abuse, and chargebacks—without slowing growth or hurting customer experience—and keep more revenue, with NoFraud.