Skip to content

Gift Card Fraud Response Playbook

Stop gift card fraud in its tracks. Protect your customers and business with confidence.

Gift card fraud can cost your company time, money, and customer trust. The NoFraud Gift Card Fraud Response Playbook is here to help your CX and Operations teams stay ahead, providing a step-by-step approach to investigating, responding to, and preventing fraud-related issues while maintaining operational efficiency.


The Playbook Your Team Needs

The NoFraud Gift Card Fraud Response Playbook offers actionable guidance and resources to simplify fraud management. Here’s what it includes:

Customizable White-Labeled Template: Adapt to your branding and internal policies for seamless implementation. 

Step-by-Step Fraud Investigation and Response Process: Train your team to efficiently manage fraud claims with clear guidelines.

Professional Customer Communication Templates: Respond consistently and professionally to customer inquiries.

Proactive Fraud Prevention Tips: Learn how to reduce fraud risk with warning systems, purchase restrictions, and AI-powered tools.

With this playbook, your team can confidently handle fraud cases, protect your bottom line, and ensure positive customer experiences. 

Ready to learn more?

Book a demo and see our accurate real-time fraud screening for eCommerce in action.

We offer Starter Plans for even the smallest sized businesses, including a free plan and plans that include chargeback protection for companies that process less than $50,000/month.

Businesses that process more than $50,000 in revenue/month qualify for custom pricing. Book a demo and see our accurate real-time fraud screening for eCommerce in action.

— or —
complete the form for us to reach out to you